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What amount do you pay each month to your internet bill? Follow my plan if your internet bill is more than $30 per month. Although it’s not an easy task, saving money is worth the effort.
search comcast deals, $19.99 internet deals, etc. I usually opt for the $100 rebate and the 6-month promo. You can also find great internet deals at local Best Buys, Circuit City, and other stores.
Talk to them and ask them to install the internet for you or to give it to you. To get $100 rebate, follow all instructions.
What do you do if the 6 month promo rate has expired? If they refuse to continue the rate, call and threaten to cancel.
Here’s what I did, and how it went when I called my internet provider two weeks ago.
How can CSR help me?
Me: Please transfer me to Retention
CSR: Okay sure.
CSR: Hello, my name is …, and I’d like to help you today.
Me: My internet bill has gotten too high. Verizon FIOS is offering $14.99 ( bluff, you will need a telephone line) to sign me up.
The next bill will be $45 per month. I love Comcast but I have to cancel unless the $19.99 promo rate is maintained for at least 6 more months.
CSR: blah..blah..blah…blah…”trying to explain how Comcast is better”…blah blah blah.
Me: I again request that my promo rate be continued. If not, please cancel my Comcast internet service. I will be signing up for Verizon Fios and would like to cancel my Comcast internet service.
CSRs will usually make some kind of deal with customers right now.
If you are lucky enough to find a good CSR, they will extend the $19.99 for six more months.
I was happy to pay $29.99 per month.
CSR: Sir, I am sorry but I can’t do that for your.
Me: Okay, set my cancellation date within two weeks. We are grateful.
Two hours later, I received a call from their retention department.
CSR: Hello…my name’s…I have heard that you have decided not to cancel..we would love to offer $29.99 for the next twelve months.
Me: Yes, please email or mail me a confirmation of your order. Thank you.
I will call them at the end to discuss the new promo rate for 12 months. If they do not respond, I will contact my brother and ask him to sign up for the $19.99 per month promo with rebates etc.
You can also switch to Comcast and go with another provider temporarily. Internet service should not cost $45 per month.
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